My assistant cannot find AgentBank
My assistant cannot find AgentBank
In ChatGPT or Claude, check that AgentBank is connected and enabled in the
current conversation. For a local agent, check its configuration and
restart or reload the client. Follow your
connection guide.
Identity verification is not ready
Identity verification is not ready
Complete the requested browser checks and wait for the result.
A submitted identity check may still need review for the selected currency.
See Identity verification.
The recipient details are incomplete
The recipient details are incomplete
Provide the missing details requested by the agent and review the recipient
before confirming. For a screenshot containing only text, paste the bank
details as text; QR images must contain a readable QR code.
The quote changed or expired
The quote changed or expired
Ask for an updated quote and review the new amounts and fees before
confirming. If a payment already exists, ask the agent to check it first.
I paid, but the payment is still pending
I paid, but the payment is still pending
Ask the agent to track the existing payment. Do not pay again just because
payment detection or delivery is pending. See
Payment status and tracking.
I cannot see the approval or funding card
I cannot see the approval or funding card
Ask the assistant to reopen the card for the existing payment or provide
the available action link. See Payment cards.
The payment failed or its approval expired
The payment failed or its approval expired
Ask the agent to check whether funds moved and what recovery is available
before creating another payment. See Recover a payment.
If you already paid, contact support before sending more money.