Skip to main content
Some fiat payment routes require identity verification, also called KYC. Ask your agent to check whether your account is ready for the payment you want. If verification is needed, the agent provides a browser link. Complete the identity checks there, then return to the conversation and ask the agent to check the result. A submitted verification may still be under review, and approval for one currency does not guarantee access to every route. Wait until the intended route is available before continuing. You complete identity verification yourself. It is separate from World ID payment approval.